Return & Refund Policy
Reishi Boost Return & Refund Policy
At Reishi Boost, we're dedicated to providing premium supplements designed to enhance cognitive performance, clarity, focus, and overall well-being. We strongly believe in the quality and effectiveness of our products, and we recommend consistent use for at least 14 days to fully experience their benefits. However, if after this period you're not fully satisfied, we offer a 30-day money-back guarantee.
If you wish to initiate a return or refund request after using the product for at least 14 days but within the 60-day guarantee period, please contact us directly at:
Cancellation Policy
Any changes or cancellations to an order must be made within 24 hours of the original order placement. After 24 hours, your order will have already entered processing and we may be unable to modify or cancel it. Refunds for cancellations within this timeframe will be processed within 7 business days.
60-Day Money Back Guarantee
We stand behind the effectiveness of our supplements and encourage all customers to try them consistently for at least 14 days to experience optimal results. If you're still dissatisfied after this period, you may request a refund within our 30-day money back guarantee period. Please note, shipping fees (where applicable) are non-refundable.
To expedite your return, contact us at support@reishiboost.com and include your order number, or the name and email address associated with your order.
Damaged Items
We take great care in packaging our products securely. An item is considered damaged if the product itself is defective or physically broken upon receipt. Minor damage to external packaging, such as dents or creases, with the product remaining intact and in good condition, is not considered damage eligible for return or replacement.
If your order arrives damaged, please notify us within 72 hours of delivery by emailing support@reishiboost.com. Include clear photographic evidence of the damage to help us promptly assess and address your claim. Eligible damaged items will be replaced at no additional cost. Please note, products damaged due to misuse, wear and tear, or normal usage are not eligible for return or replacement.
Shipping and Delivery
While Reishi Boost makes every effort to ensure timely and reliable delivery, we cannot accept responsibility for delays, lost, stolen, or misdirected packages once they have been handed over to the courier. Delivery delays due to factors outside our control (including courier handling, customs procedures, or unforeseen circumstances) are not eligible for refunds or replacements. If you encounter delivery issues, please contact your chosen courier directly.
Incorrect Shipping Address
It is the responsibility of the customer to ensure the correct shipping address is provided at checkout. If an incorrect address has been entered and not corrected within 24 hours of the order placement, Reishi Boost cannot offer a refund or resend your order.
Policy Modifications
Reishi Boost reserves the right to modify this Return & Refund Policy at any time. Customers are advised to review the most current policy version before purchasing. Your purchase and continued use of our products constitutes your acceptance of the terms outlined in this Return & Refund Policy.
For any questions or further clarification, please reach out directly at support@reishiboost.com.